Here at Creative Crafter Club we take privacy seriously.  We want you our customers to know that we value your privacy and therefore will lay out in our Privacy Policy why we hold your data, for how long, what it’s used for, and what we do to keep your data safe.

Cookies:  Cookies are used on our website to collect information about visitors browsing & buying behaviour.  This information includes: checkout, how our website is navigated and products purchased. We do this to better enhance the customer experience in the future.

Google Analytics:  When someone visits www.creativecrafterclub.com we use Google Analytics to collect data such as behaviour patterns, time spent on the site, most visited pages, Country of origin. We do this to use the data to enhance the experience of our customers, in a way which does not identify individuals.  We do not make, and/or allow google to make any attempt to find out the identities of the visitors.

Mailing List: To better show our customers products, services, offer freebies and keep them up to date with Creative Crafter Club, if you sign up to our services via a lead page or opt-in, we use your Name and Email address to send you information. We will never sell, or trade your details, and you can unsubscribe at any time by emailing us: hello@creativecrafterclub.com, or clicking the clearly shown Unsubscribe link at the end of the email.  Your details will be permanently deleted from the list and you will be notified via email of the removal.  To make and send our emails we use Mailchimp and Leadpages.  They help us to track email opens & clicks on links so we can enhance the customer experience of our newsletters Mailchimp look after the data you give us.  You can see Mailchimp’s privacy policy here. https://mailchimp.com/legal/privacy/ and Leadpages: https://www.leadpages.net/privacy

 

Purchasing:  When you join our paid membership site your name, address, email address, telephone number is stored with our Membership Company and Paypal.  The data is used so we can process your membership payments. We keep your data on file for 7 years, this is for tax purposes. The data we store is kept on a password protected computer via Dropbox.  Their privacy policy can be seen here: https://www.dropbox.com/en_GB/privacy

Data Controller:  If you wish to view, amend or delete any of the data we hold on you please contact: Melissa Davin-Smith, hello@creativecrafterclub.com.  Or write to us: Creative Crafter Club. Data Controller. 63, Worcester Lane, Four Oaks. Birmingham. B75 5NB.  We will review our privacy policy each year. It was last updated: 25.05.18

WE DO NOT STORE CUSTOMERS CREDIT OR DEBIT CARD INFORMATION

Access to Information:  You have the right under the Data Protection Act to access the information which we hold about you. If you wish to exercise this right, please send your request to hello@creativecrafterclub.com and we will be happy to help.

Competition Terms:  All entries must be received by 11.59pm on the competition closing date and is open to all UK residents aged 16 or over, excluding employees or agents of the associated companies and their families. Only one entry per household. Prize contents are subject to change. No cash alternative. One prize will be given away to a member drawn at random on the closing date. You must have a registered account at www.creativecrafterclub.com to enter. Registration is free. No purchase necessary. The decision of the judge is final and no correspondence will be entered into. The winner will be notified by email.